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Chris Williams's avatar

So following up on our day-use stay at the Hilton Airport Madrid. It’s really great when everything happens on time...which was not true in our case. I pre-booked our Hilton but then our flight into Madrid was delayed an hour. We were hungry on arrival so decided to hit the Iberian Lounge before heading to the hotel only to look down at the watch 20 minutes in and it was already 12:15. Our next flight boarded at 4:40. That’s pretty tight to go to the hotel and back but we did anyway. I called the Hotel hoping to get a refund due to the delayed flight but I only got a big NO even after reminding them of my Gold Status...Lol. Sometimes it works. Anyway we decided we could use a big walk anyway so we booked it out through baggage claim to wait for the shuttle that was 5

minutes away...supposedly. We got there in 4 and waited another 15 only to board the bus while the driver Hi-5’d all his friends and hung out for another 10. It’s 1:00 by then and 25 minutes later we got to the hotel after making about 5 stops at every terminal. Note: the Hotel said it would be a 10 minute ride in. Not! Anyway we checked in at 1:30 and reserved a ride back at 2:30. So funny. We could’ve waited for the 3pm shuttle but didn’t know the airport well enough to risk getting here late. So....next time I would still book a “day-stay” but maybe not until the day of...just to make sure we have the time. Also, VIP clubs are really hit and miss and often more miss than hit. This Iberia Club is huge. Has lots of space to spread out, plugs everywhere to charge your phones, wine on tap, beer and every drink you could want self serve and

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